Bridging the knowledge gap

Maybe it's not THAT necessary to be able to distinguish a browser from a search engine but maybe the fact that no more than 8% of the inquired in New York actually new what a browser was reveals our society´s urgent need for trained and user oriented information and communication specialists bridging the digital/knowledge gaps in society? If people in general are not really aware of what they are doing when they are using ICT, someone should be even more aware. Someone able to explain pedagogically and un-biased the who, why, when, and where of ICT. A librarian?